Investment and ways to pay

A system built only for you — and owned by you.

Every Essential Systems build is completely bespoke: designed around how your business actually runs, covering everything a Business Operations System should cover. You choose how to pay for it — upfront, spread over months, or a lower monthly with a buyout at the end. However you get there, the system ends up as an asset the business owns.

Three simple building blocks

Pricing is assembled from three parts — you decide the mix

1. Build investment

The cost of designing and building your system. Pay it upfront, or spread it over an agreed number of months at no extra charge for the first three.

2. Monthly system fee

Hosting, support and continuous evolution. You keep asking for changes and improvements, and the system keeps growing with the business instead of ageing.

3. Ownership point

On the lower-upfront arrangements a final buyout transfers full ownership whenever you choose. After that the monthly drops to light hosting and support — or stops.

Indicative ranges

What systems typically cost

Small to medium systems

£5,000 – £10,000

One to three connected areas — typically enquiry through quotation, delivery and reporting, for a team of roughly 5–30 people.

Larger systems

£10,000 – £20,000

Multi-department operations with deeper automation, integrations, portals and management reporting across the whole business.

Plus a monthly system fee from £250 for hosting, support and ongoing development. Exact figures are confirmed in a written quotation before any build work begins.

What moves the price

  • How many departments are connected on day one
  • Number and complexity of workflows being automated
  • Integrations with accounting, email, calendars and specialist software
  • Data migration out of spreadsheets and existing systems
  • Document, quotation and certificate generation
  • AI assistance, reporting depth and customer-facing portals

What never moves the price: how many people use it. There are no per-user licences, so growing the team costs nothing extra.

Worked examples

Four ways clients pay — using a £7,500 and a £15,000 system

These are illustrations, not fixed packages. Almost any combination of upfront, monthly and buyout can be arranged; the figures below simply show what the common shapes look like over three years.

Option A — Own it from day one

Full build paid upfront, then a monthly fee for support and evolution.

£7,500 system

  • Build: £7,500 paid at the start
  • Monthly: £350
  • You own it: immediately
  • Three-year total: £20,100

£15,000 system

  • Build: £15,000 paid at the start
  • Monthly: £600
  • You own it: immediately
  • Three-year total: £36,600

Best for businesses with cash available that want the lowest overall cost.

Option B — Spread the build

A deposit, then the balance across monthly payments alongside the system fee.

£7,500 system

  • Deposit: £1,875 (25%)
  • Months 1–6: £938 build + £350 monthly
  • You own it: month 6
  • Three-year total: £20,100

£15,000 system

  • Deposit: £3,750 (25%)
  • Months 1–12: £938 build + £600 monthly
  • You own it: month 12
  • Three-year total: £36,600

Best for protecting working capital while still owning the system quickly.

Option C — Subscribe to own

Little or nothing upfront, a higher monthly, and a reducing buyout figure.

£7,500 system

  • Upfront: £0 – £1,000
  • Monthly: £595 all-in
  • Buyout: from £4,500, reducing every month you pay
  • You own it: whenever you choose to buy out

£15,000 system

  • Upfront: £0 – £2,500
  • Monthly: £995 all-in
  • Buyout: from £9,500, reducing every month you pay
  • You own it: whenever you choose to buy out

Best when the system has to prove itself before a capital commitment is made.

Option D — Phase it

Build one department at a time; each phase quoted and paid for separately.

£7,500 system

  • Phase 1: £3,000 (sales and quotations)
  • Phase 2: £2,500 (delivery and scheduling)
  • Phase 3: £2,000 (finance and reporting)
  • Monthly: £250 rising as the system grows

£15,000 system

  • Phase 1: £6,000 · Phase 2: £5,000
  • Phase 3: £4,000 · further phases as needed
  • Each phase live and earning before the next starts
  • Monthly: £350 rising as the system grows

Best when you want each stage to fund the next out of the savings it creates.

Build your own arrangement

Move the dials and see what it looks like

System size£9,000

£5,000 small to medium · £10,000+ larger, multi-department

Paid upfront25% · £2,250

The rest is spread over the months you choose below.

Spread the balance over6 months

Ownership transfers once the build investment is fully paid.

Monthly evolution plan

Your arrangement

To get started
£3,875
Monthly for the first 6 months
£1,625/mo
Monthly after that
£500/mo
You own the system
From month 6
Three-year total
£27,000
Five-year total
£39,000

Indicative guide only. Your actual figures depend on scope and are confirmed in a written quotation. Unlimited users are included at every level.

Get a costed figure

The five-year picture

Renting six systems, or owning one

A typical 25-person business assembles its operations from separate subscriptions, then pays again in staff time to move information between them. Those subscriptions rise with headcount and never become an asset.

A stack of subscriptions

  • CRM (25 users)£90 – £250 per user per year
  • Project or job management£60 – £180 per user per year
  • Forms, documents and e-signing£1,000 – £3,000 per year
  • Automation and integration tools£600 – £3,000 per year
  • Reporting or dashboard tool£1,200 – £4,000 per year
  • Customer portal or service desk£1,500 – £6,000 per year

Commonly £8,000 – £25,000 a year for a 25-person team — roughly £40,000 – £125,000 over five years, still disconnected, still rented, still rising as you grow.

One owned system

  • One bespoke system covering all ten BOS capabilities
  • Build £5,000 – £20,000, paid however suits your cash flow
  • Monthly £250 – £950 including hosting, support and continual development
  • Unlimited users — growth costs nothing extra
  • Yours at the end: an asset, not a renewal

Typically £20,000 – £70,000 over five years — and at the end of it you own the system rather than a folder of renewal invoices.

Subscription figures are published market ranges used for illustration. We will compare against your actual software costs during the Business Operations Review.

What you are not paying for

  • Per-user licences — add staff without adding cost
  • Annual renewals that rise whether you use the software or not
  • Features you will never touch, bundled into someone else's product
  • A rebuild in three years when you outgrow an off-the-shelf tool
  • Consultants on open-ended day rates
  • Separate charges for hosting, backups or security updates

The monthly fee

A system that keeps evolving, not one that starts ageing

Most software projects are finished and then slowly drift away from the business. Ours works the other way round: the monthly fee exists so you can keep requesting changes. New process, new department, new reporting question — it gets built in.

Requests are logged in your own system, prioritised with you, and released in short cycles so you see improvements every month.

Continuous change requests

An agreed allowance of development time every month, used on whatever matters most right now.

Hosting, backups and security

Managed infrastructure, daily backups, updates and monitoring — all included.

Support with response times

A named point of contact and agreed response times, not a ticket queue.

Room to grow

New departments and capabilities added as the business changes, without a new project.

You end up owning an asset

A bespoke Business Operations System is owned intellectual property. It holds the way your business works — its processes, its data and its institutional knowledge — in one place rather than in individual heads.

  • Owned software and data, not a licence that can be withdrawn
  • Less dependence on key individuals remembering the process
  • Documented, repeatable operations that make the business more sellable
  • Capitalisable development spend — worth a conversation with your accountant

And the risk is kept small

Nobody should sign a blank cheque for software. Every commitment is bounded before it is made.

  • Fixed, written price per phase — agreed before any build work starts
  • Anything outside scope is quoted separately, so you always decide first
  • Start with one workflow, prove the return, then extend
  • No open-ended day rates and no surprise invoices
  • If the relationship ends, the system and your data stay with you

Questions about cost

Straight answers

What happens if we stop paying the monthly fee?

Once the build investment is paid in full, the system is yours. The monthly fee covers hosting, support and continued development. If you stop it, we agree a handover: the system and its data move to your own hosting, or continue on a light hosting-only arrangement. You do not lose the system.

Can we change how we pay part-way through?

Yes. Most clients start on one arrangement and adjust it as the business changes — settling a spread balance early, pausing development for a quarter, or moving up a plan while a new department is added.

Do we own the system and the data?

Yes. The system is built for your business and, once the build investment is settled, it is your asset along with all of your data. There are no per-user licences and no restriction on how many people use it.

Are there hidden costs?

No. Hosting, backups, security updates and support are inside the monthly fee. Any third-party services you choose to use — for example SMS credits, an email sending service or an AI provider — are billed at cost and agreed in advance.

How accurate is the price before you start?

Each phase is scoped and quoted in writing before any build work begins. The agreed price is the price. If you later ask for something outside that scope, it is quoted separately so you always decide before spending.

How long does it take?

A first working release is typically live within weeks rather than months, addressing the single most valuable workflow. The system then evolves continuously from there.

Find out what your system would actually cost.

The free Business Operations Review maps how your business runs today and comes back with an indicative scope and investment range — no obligation.