Case studies

Real businesses. Real results.

We measure success in hours reclaimed, decisions made faster, and customers served better. Here's a sample.

Flooring · 14 staff

Midlands Flooring Co.

Challenge

Quotes were produced in Word, tracked in a shared spreadsheet, and chased from memory. Outstanding pipeline value was a guess. Job profitability was unknown until month end.

Solution

Bespoke operating system covering enquiry, survey, quoting, scheduling and installation — with an owner dashboard and automated follow-ups.

Result

Quote turnaround dropped from 4 days to under 24 hours. Owner gained live pipeline visibility and reclaimed her Friday afternoons.

"I used to spend Sunday evenings pulling the week's numbers together. Now I open the dashboard with my coffee on Monday morning."

— Owner, Midlands Flooring Co.

Quote time

−83%

Hours saved / wk

Pipeline visibility

Live

Payback

5 mo

Solar · 22 staff

Northern Solar Group

Challenge

Three different tools tracking the same job from survey to commissioning. DNO paperwork was duplicated across systems. Customers chased for updates constantly.

Solution

Unified pipeline + customer portal + AI-drafted documentation pack, replacing CRM, spreadsheets and a job-management app.

Result

Inbound 'where's my install?' calls fell sharply. Engineers stopped re-typing survey data. Owners regained a single source of truth.

"We were drowning in tools. Now everything our team and customers need is in one place — and it actually fits how we sell solar, not someone else's idea of it."

— Operations Director, Northern Solar Group

Apps replaced

3 → 1

Inbound calls

−61%

Doc prep time

−74%

Payback

7 mo

Recruitment · 9 staff

Apex Recruitment

Challenge

Generic CRM didn't reflect how consultants actually worked. Compliance evidence was scattered. Director couldn't see live billings or GP by consultant.

Solution

Bespoke recruitment OS with candidate + role matching, compliance vault, and consultant-level GP dashboards.

Result

Director gets live billings every morning. Compliance evidence is one click away. Consultants spend more time on candidates, less on admin.

"We finally have a system that thinks like a recruiter, not like a software vendor."

— Managing Director, Apex Recruitment

Admin time

−45%

Compliance lookup

Instant

GP visibility

Live

Payback

6 mo

Client names and details composited for confidentiality. Full references available on request.

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